Reviews for Kingsley Water Damage & Fire Cleanup
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Beth A.Batesburg, SCReviewed on August 16th, 2024
I would give Kingsley’s 5 million stars if I could! They did a magnificent job in finding the source of the mold smell after about 3 other companies went in my attic and either couldn’t find it or didn’t take the time to look for it hard enough. Thank you Jo-Jo! Then the water removal and restoration was done in a clean, professional way. Thank you Angel and Teddy! From the first time I spoke with Dente on the phone to request an estimate, I knew that I was going with Kingsley’s to have my work done. ALL of them were honest and compassionate. They did only what needed to be done and nothing more. Nothing less. I highly recommend Kingsley’s to everybody who is looking for a water removal, restoration and remediation company. These people are some of the few who still care about people. They have a heart. Their prices are fair and affordable too.
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Montresia L.Chapin, SCReviewed on August 15th, 2024
I made the right decision when I decided to go with Kingsley! EVERYONE was helpful, knowledgeable, and patient. From Jean, the first person I encountered on the phone. She was very pleasant and easy to talk. To Donte who came out to test for mold. I had ALOT of questions but he took the time with me and put my mind at ease. I would recommend everyone go to Kingsley! The best in town hands down! 💯
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Eliza A.Eastover, SCReviewed on August 15th, 2024
Our experience with Kingsley exceeded our expectations. We had no idea what the extent of the damage was to our home from an upstairs toilet, so when I called to get assistance I wasn’t expecting someone to come out immediately. Thankfully they did as the damage was much more than we thought it to be. Everything was ripped out quickly and all the sanitizing, drying and humidifier machines were placed that night.
Communication with EVERYONE was fantastic. They even dealt with our homeowners insurance to get everything covered. From the initial phone call to the placement of equipment, daily check-ins & removal of equipment, everyone was just wonderful. Kept us well informed from the start. Very grateful for such a wonderful crew!! Huge shout out to Angela for being there from day one for us!! We really appreciate all the hard work from this entire team. -
Holly J.Gadsden, SCReviewed on August 15th, 2024
We had a great experience with Kingsley! Our house flooded due to a toilet. They were very quick to respond and the team that helped us were amazing! Appreciate you Angela, Matt, Teddy and Dante for all your hard work to dry our house out. Hopefully I don’t need them but would definitely recommend!
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Johnnie M.Irmo, SCReviewed on July 31st, 2024
My experience with Kingsley Restoration has been very reassuring during such a stressful time. All of the employees have been professional and polite. Conversations with Jean have been reassuring and the gentlemen who came to my home made me feel comfortable. Teddy, JoJo, Matt, Dante, and especially Angel should be commended for being such good representatives of the company.
I am expecting the same service until the process is complete. -
Patricia W.Columbia , SCReviewed on July 31st, 2024
What a stressful experience water damage can be but the dream team sent by Kingsley made it a whole lot easier. Dante and Jojo were the first to arrive to evaluate my situation. I didn’t think my damage was as bad as it was and was a little leery at first but Jojo was extremely compassionate and reassuring and Dante just knows his stuff. I felt like I was in the right hands. In comes Teddy and Banks with the demo and they were very fast and very neat. All debris removed without a speck of spackle left behind. I could see how widespread the damage was and I’m glad I listened and moved forward sooner rather than later. After all is said and done I hope I never see these wonderful guys again (lol) but I send them out to water world with high recommendations. Thanks Kingsley.
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Kevin F.Columbia , SCReviewed on July 28th, 2024
Had a 5 star experience with Kingsley. There was a shower water line that broke behind the wall and water was flooding everywhere! After getting a plumber to fix the leak Kingsley came out immediately and got to work. Angel was very communicative and kept me updated every step of the way. Even though I was out of state for this whole ordeal, I felt like I was taken care of with Angel. Thank you so much!
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Elizabeth G.Columbia , SCReviewed on July 24th, 2024
We woke up with 6 in of water in our den at 1am during an horrendous storm. They were out within the hour, knowledgable and thorough, and identified the issue and had us drying out within 30 minutes of being at our home! They checked on our case first thing the next morning and kept in touch and worked with us as we had to deal with insurance who is threatening to not cover the loss. Angel and Teddy are 2 of the kindest and most helpful technicians I have worked with, Dontae the operations manager equally so. In what is a horrible situation, I’m very thankful for this company and their people!
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Dejsha C.Columbia , SCReviewed on July 18th, 2024
I reached out to this company and have been blown away by the customer service, from the initial phone encounter to the specialists coming to my home. Dante and Angel were very knowledgeable and professional and answered all of my questions. I would recommend them to anyone having a mold issue, you won't be disappointed!
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Rosemarie W.Columbia , SCReviewed on July 10th, 2024
Today I have water damage in my house and Angel and Teddy show up real quick and begin working on my house and they did a really good jobs and barely respectfully.
Next day Jo Jo, Angela, and Teddy came to help get the old floors out and got everything cleaned up. Then later Dante came by and helped us understand the process. -
WayneColumbia, SCReviewed on June 24th, 2024
I had seen a Kingsley van driving through my neighborhood, the awesome one with flames on the side of it. I had flagged the driver down, this is how I met Dante, asked him about a spot of concern in my bathroom that had appeared to be mold. He offered to swing by and take a look for me. I was impressed that he had stopped and took time to speak with me but when he offered to take a look I was blown away. He actually found more issues while looking through the house that I would never in a million years noticed. He did a mold test and gave me a very fair estimate on site for doing the work. Showed me on his meter that my home was reading wet all over the place 😢. If I do go through with this service I hands down will not go to any other companies. Between Dante on site and Kendria in the office who I spoke with just briefly about a few concerns with the age of my home. I feel like no one can go wrong with trusting Kingsley as your water, mold and fire restoration company 5 stars all day.
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Heather H.Chapin, SCReviewed on June 23rd, 2024
Kingsley provided us top notch customer service and took care of our water emergency with utmost care. Angel and Dante were absolutely outstanding. The very best, both personable, professional and true experts. This is our second experience with Kingsley. I would give 100 stars if I could! Thank you so much for your help.
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Marlana F.Ballentine, SCReviewed on June 23rd, 2024
We bought our house three years ago and this was the first time having our dryer vent cleaned. Dante, Angela, and Angel did a good job. Our clothes are drying much faster! We would definitely use them again.
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Derion's L.Lexington, SCReviewed on June 22nd, 2024
Kingsley did an awesome job. Very prompt service by Angel and Angela and prompt removal by Joe and Teddy. Everyone was so nice and knowledgeable. Angel checked on the work almost everyday during the process. Dante was an awesome manager of the project. Hopefully this won't happen again, but if it does, we know who to call.
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Steve E.Chapin, SCReviewed on June 10th, 2024
I recently had the pleasure of working with Kingsley Water Damage Restoration for mold remediation in my home, and I cannot recommend their services highly enough. From the initial consultation to the final cleanup, their team displayed exceptional professionalism, expertise, and dedication.
Dante and Angel A arrived promptly and conducted a thorough inspection, identifying all areas affected by mold. They explained the remediation process in detail, which was way beyond what imagined would be needed. Dante truly displayed his mold remediation prowess by efficiently, and with meticulous attention to detail, ensuring that every trace of mold was removed.
Additionally, their commitment to air quality and safety was above reproach. They used state-of-the-art equipment and environmentally friendly products, ensuring the health and well-being of my family. The team also took great care to contain the affected areas, preventing any cross-contamination. It was evident that I was dealing with a great small business team and not just another number.
Communication was seamless throughout the entire process. I was kept informed of progress and any necessary adjustments were made with my consent. The team was courteous, respectful of my property, and left my home spotless once the job was completed.
Kingsley Water Damage Restoration went above and beyond my expectations, delivering outstanding results. Their dedication to excellence and customer satisfaction is truly commendable. If you are in need of mold remediation services, I wholeheartedly recommend Kingsley Water Damage Restoration. They are hands down the best!
-Steve -
Rachel G.Columbia, SCReviewed on June 3rd, 2024
Dante and Teddy were exemplary to work with! I had an issue with a moldy dresser in my home, and Dante offered me incredible support over the phone. Dante and Teddy then removed the dresser from my house, set up an air filter, and the room is like new after two days! Excellent communication, excellent service, and an excellent experience with Kingsley Water Damage Restoration.
Dante and Teddy are two genuinely kind people who helped me immensely throughout this moldy ordeal. I will be recommending this company to all of my family and friends in the area. As someone who has dealt with stressful water damage multiple times - do not hesitate to choose Kingsley Water Damage Restoration for your remediation! -
L. Y.Columbia, SCReviewed on May 20th, 2024
Thank you KWDR for servicing my house. The whole team was great in communication. Thanks to Angel for coming back to check on a concern I had and making sure the issue was situated. Thanks Dante for keeping in touch during the process.
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Joyce G.Ballentine, SCReviewed on May 16th, 2024
Kingsley's team was on site quickly and they were able to quickly start working on the damage. They took all necessary measures to protect the stairs and furniture throughout the process. They also created airtight spaces to prevent dust and debris outside of the affected area. Very efficient and knowledgeable team! Kingsley is the company to call concerning Water Damage. I used this company back in 2019 their standards or professionalism have not changed. Do not hesitate to call them to protect your biggest investment. Thanks, Angel, Angela, Tyler, Teddy and Dante !
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Patrick O.Columbia, SCReviewed on May 4th, 2024
Super quick and very good work! Angel, Teddy, and Tyler were out here and they take very good pride in what they do. An amazing job all around. Made this stressful process much less stressful.
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Ashley K.Pontiac, SCReviewed on May 3rd, 2024
I want to thank Kingsley Water Damage Restoration- as well as Dante, Angel, and Angela for their quick response time, thorough explanation, and quality work . Highly recommend 10/10!
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Meredith M.Columbia , SCReviewed on May 2nd, 2024
Absolutely professional, clean, and thorough. Can't say enough about how considerate and conscientious every team member was that I interacted with:
Dante
Angel
Angela
Jean
Teddy
Tyler
Kendria
Every time I mentioned to other people in town that I was using Kingsley, they'd say "oh, they're a great company" or "they do great work." Their reputation speaks for itself! -
Stacey N.Lugoff, SCReviewed on May 2nd, 2024
Kingsley Water Damage Restoration came quickly and worked tirelessly to fix the damage. I highly recommend calling them before you call anyone else as they are Pro!! Teddy, Dante and Tyler are remarkable and willing to go the extra mile to make their clients satisfied!!!
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Sallie B.Chapin, SCReviewed on April 9th, 2024
Wow!! What an amazing team!! Dante and his crew were so awesome. They were so thorough with making sure everything was taken care of properly!! I would definitely recommend Kingsley to all my friends and family !! They are definitely top notch professionals!! Thank you for all your help.
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Michelle S.Chapin, SCReviewed on April 6th, 2024
We had a mess when our daughter flooded our upstairs bathroom. Insurance wasn't very helpful and I was stressed. I called Kingsley and they were at my house within 15 mins. They were very transparent and very informative throughout the process. They were kind and very professional! As a real estate agent I have several vendors I recommend and honestly more that I don't. Kingsley is the BEST and I will for sure be recommending them for everyone that may need help with water mitigation! When my insurance company failed to assist me, Kingsley was able to ensure me that it was going to be alright! If you ever have to deal with water damage issues, call Kingsley!!!!
-Shelley Williams Lamar -
Candace M.Chapin, SCReviewed on April 4th, 2024
When we discovered my washing machine and leaked water from upstairs into my kitchen, Kingsley came out rather quickly to assess and prevent any future water damage. They came out several times over the next few days to check on the damage and progress. We did have an issue, but they fixed the matter. They are honest, hard working people!


