Reviews for Kingsley Water Damage & Fire Cleanup

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with the quality of work we completed?

Comment: Kingsley is a wonderful company, so professional and caring. Teddy, Armando, and Byron were the ultimate professionals. Efficient and knowledgeable. I really like this company because they always did what they said they were going to do. Also, Dante is the best!

A big thank you to Jojo, Austin, and Dante at Kingsley for helping with our water damage. They arrived within hours on a weekend and got straight to work. They were very responsive, informative, and professional throughout our remediation process. I highly recommend Kingsley and if we ever have to go through this again they will be my first call.

Angel and Armando did an outstanding job ensuring our basement flooding was taken care of quickly and effectively. They moved all of the heavy furniture in the problem areas and established a rapid drying process to prevent mold/mildew accumulation as well as sprayed a preventative. These guys are real pros at handling the cleanup.

Angel and Armando have been amazing! They have gotten us through this process quickly and efficiently!

Angel and Armando were great! They came out right away and helped us. They were fast and efficient and very professional and polite. The office staff was so pleasant to work with as well. Definitely will be recommending them to all of my neighbors and friends!

My Mom's house experienced a leak Memorial Day weekend. Angel, Dante and the whole crew were excellent to work with. The tear-out, dry-out and pack-out processes were top notch. I highly recommend!

• Your overall experience with our company.
• How satisfied were you with our overall customer service?
• How satisfied were you with the quality of work we completed?

Comment: I had water damage in my home which was overwhelming and chaotic. I chose Kingsley based on past reviews and the initial call I made with Jeanne. She was beyond understanding and helpful even if some of my questions didn’t make sense. Teddy, Angel, and Jojo were sent out to my house to set up what seemed like a bunch of equipment, but helped me understand the process and made me feel comfortable and taken care of. Dante made a point to come out to my house and answered a bunch more questions I had and helped put me at ease by walking me through the process, the plan, and the “why” behind it all. He checked in with me and my house multiple times. I definitely felt like a priority to them!
I was very concerned with my house having possible lingering issues moving forward, but I know they did the job 100% correctly and communicated everything they did along the way. I’m beyond happy I went with Kingsley and I can’t recommend them enough to anyone going through a similar situation. Especially if this is your first time! I didn’t ever feel like a job number or a paycheck. They were all very professional, kind, and personable. 10/10!

Thank you to Kingsley restoration, Angel, Armando and Teddy! They did an amazing job cleaning my dryer vents! They were quick and thorough! Awesome job!

Angel and Armando did an amazing job in my house. Communicated efficiently and didn’t stop until the job was done correctly.

The very best; if I could give more stars, I would! It was a pleasure working with Dante. He's knowledgeable and gets you to the finish line.

Jo Jo and Teddy were very professional and respectful during this very difficult situation due to the smoke damage in my home. They cleaned it up and giving the information to my insurance company to make this as smooth as possible given the event that happened.

Angel and Dante were awesome! We had a toilet flood our home late on a Sunday. They arrived within the hour and started the remediation process. With frequent check-ins and equipment adjustments, our home was ready for repair in no time. I cannot recommend Kingsley and their team of professionals!

Very thankful to Jojo and Austin for their quick response and friendly service! Can’t recommend these guys enough!

My experience with Kingsley Water Damage & Fire Cleanup was 10/10. Jeanne took my phone call, and was exceptionally kind and informative of the whole process. Within an hour a Angel and Dante arrived to my house with their equipment and got the situation under control. Thank you Kingsley!

I would give them 10 Stars if I could!! We had a pipe burst in our house. Matt was quick to get back to me and sent a crew over right away. Angel and Armando have been with us the entire project. Angel was great at keeping me informed every step of the way and very flexible as different obstacles came up. Jean is in the office and she has been so patient and understanding along with helping me relax while dealing with the insurance company. They did everything they said they were going to do, along with being clean and efficient. The project manager Dante stopped by to do final inspection. Everyone I have dealt with at Kingsley has been incredibly friendly and helpful during a very chaotic and uncertain time. Hopefully we won't need too 😆 but I would be happy to work with Kingsley again in the future.

Angel and Tyler came out to my property today and helped resolve an emergency water leak. They were quick thorough and efficient. They talked me through every step of the process and made sure do the service which was best for me long term. Definitely recommend to anyone looking for a company when you are in a crisis

A1 service, top professionalism, and responsibility!

had a great experience with these guys. worked with Angel, Teddy, Armando, Byron and Erick who were all professional and friendly.

We at Vista work with Matt and Kingsley and have seen first hand how excellent they serve the needs of homeowners at a very bad time in their lives. Kingsley is fast, knowledgeable and there to help. Couldn’t recommend them anymore!

Best in the business when it comes to mold, fire or water remediation. Matt Hall came to my office and gave a very informative presentation on what sets Kingsley apart from the rest in the remediation business. If you have an emergency you can count on Kingsley to take care of you!

We highly recommend working with Kingsley Water Damage and Fire Cleanup. We had flooding water damage that was continuing to get worse even after the water was turned off. The damage was upstairs and causing the flooring/downstairs ceiling beneath to fall through increasingly as time passed and the water soaked through more. Not initially realizing Kingsley served the Florence area, we called two local Florence companies who list local phone numbers. However, after waiting hours for callbacks that never materialized, we realized through further communication that their phone numbers only connected us to corporate offices. The answering service workers at those offices simply put in email notices to the local branches that probably wouldn't even be seen by their local workers until Monday. Our damage happened on a Friday night. We were falsely given the impression by those two other companies, which claim they're available 24/7, that they would call us back soon and help us begin the remediation process. Waiting for them until Monday would have meant much more damage and mold spreading throughout our house. Working with Kingsley was a completely different and wonderful experience. We received a callback within just a few minutes after sending them a message about our ordeal. Angel then immediately set out driving from Columbia and arrived to start our remediation process within two just hours. He and Teddy worked diligently and efficiently to get our problem under control and stop further damage from happening. The pack-out team also did a wonderful job. They took great care when taking out items in the affected rooms and securing them in a storage unit for safe keeping until repairs are complete. They worked so quickly, efficiently, and quietly that we hardly could tell they were even here. Dante and Erick from the Florence office did outstanding work as well. They consistently checked in to make sure all needed remediation work was completed as needed, and it was finished in a very timely, professional manner. Dante also helped us make sure there was no mold with which to contend after the flooding. If you're looking for a company that provides excellent, timely service for water damage and/or fire cleanup needs, don't waste your time calling other companies, and call Kingsley. It's truly no wonder they have over three hundred five-star reviews!

Angel, Dante, Teddy, Armondo, and Darian did an amazing job drying the wet flooring and drywall in my house. They were friendly and professional, keeping me informed throughout the entire process. Kingsley is a great company!

Dante helped a customer of ours with a mold issue on his house and did an amazing job. Kingsley is a professional company and Matt Hall does an amazing job with communicating and making their customers feel valued

Angel and his team were amazing

JoJo, Dontay, and Teddy were amazing and very kind! It was a nice touch that Angel the Mitigation Manager came to assess the situation as well so that you could put a face to the name. Overall, I am very pleased with the services received and would highly recommend them!

Kingsley restoration was professional, ethical and quick to find solutions to a mold issue we recently ran across. We received another quote from a competitor, Kingsley was more reasonable and thorough with their solution. The employees we worked with were Matt and Byron, they were responsive and quick to explain complicated issues. They were also able to handle an asbestos removal process by referring us to another company they partner with. Now we can move on from this problem with confidence in knowing this house is safe and mold has been fully rectified.

Matt Hall and the team at Kingsley are my go to service for any issues with water damage or fire clean up. Easy, down to earth and professional service. I would highly recommend them to all of my clients.

We are very pleased with the service from Kingsley Water Damage & Fire Cleanup. They arrived in less than two hours and immediately began addressing the issue. The water damage was a total shock, but their team walked us through the entire process and eased our minds. The demo was done cleanly and professionally.

Special thanks to Jeanne, Angel, Joe, Armando, Terrance, and Dante for going above and beyond. We highly recommend Kingsley for their prompt, professional, and compassionate service!

Angel and Armando with Kingsley did an amazing job with restoration and clean up after an accidental flood in our home! Highly recommend this company.

Angel and Armando came to help us on a Sunday when we had an emergency. They were very kind and informative and gave us step by step what they were doing and why. We are grateful for them!

This company is amazing, especially Angel and Armando. They arrived when we were told they would, within hours on a weekend. They asked important and direct questions and took our concerns to heart. They informed us of exactly what was going to be done each step of the way and the entire process only took 2 hours from arrival to departure. I would definitely call them 10/10 times in the same situation.

Matt Hall and the team at Kingsley Water Damage and Fire Cleanup are the go-to for any sort of water cleanup or mold remediation work. I can’t speak highly enough of their expertise, honesty and commitment to the community!

We had an amazing experience with Kingsley Water Damage Repair! Jojo & Austin were professional friendly and went above and beyond to make sure everything was handled perfectly. They arrived on time explained the entire process clearly, and worked efficiently to get our home cleaned up and restored after all the damage. Their whole staff including the receptionist I believe her name was Jane was so helpful. I’d definitely recommend Kingsley to anyone who needs water damage repair or cleanup services.

Matt Hall did an amazing job with giving our office a presentation about Kingsley Water Damage and Fire Cleanup. He is very knowledgeable in his field and was able to answer all of our questions thoroughly.

Ashley is the Pack Out Queen! Herself and team are amazing! Timely. Focused. Organized. Efficient. We recently experienced water damage at the office. All the staff at Kingsley is Amazing! Highly recommend!

I've had to have water remediation done to my house on three separate occasions, and the last two times were done by Kingsley. Matt answered immediately after business hours and sent a team to help. Angel and Armando arrived within an hour and took care of the remediation. For the remainder of the process, they stayed in constant communication and were so kind and professional. I highly recommend Kingsley and their team to anyone who has the unfortunate experience of needing remediation at their house.

Kingsley Water Damages and Fire Cleaning were great to work with. Matt and Byron were professional and went the extra mile to make a stressful situation seamless and pleasant. Angel, Armando, Teddy and Matt did a great job. Thank you Kingsley!!

Angel and Armando have been so helpful in what is typically a stressful situation. We discovered water damage in our bathroom and kitchen and they came out within an hour of us calling and talked to us step by step on what was going to happen. It took a little bit to get it all dry but they came by every day to make sure and gave great communication. I highly recommend them!

I can’t say enough great things about this company! From start to finish, the team was professional, responsive, and thorough. They arrived quickly after my water leak, explained every step of the process, and worked efficiently to get everything dried out and restored. They treated my home with care and respect, and the results were even better than I expected. Excellent communication, fair pricing, and truly top-notch service I’d highly recommend them to anyone dealing with water damage! Thank you so much Angel, Armando, Dante and Terrance 🙌