Fire, Water, Mold
Best Columbia Water Damage Restoration Company Near You
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LOCAL & FAMILY-OWNED COMPANY
Water Restoration & Fire Clean Up in Columbia
Your Premier Choice in Lexington & Columbia, SC
Introduction
In Columbia and Lexington SC, Kingsley Water Damage Restoration stands as a beacon of excellence and reliability in the face of water damage, fire restoration, duct cleaning, and mold remediation challenges. Our family-owned business has established itself as a leader in emergency response and restoration services, not only in Columbia but across South Carolina, with 24 hour emergency water damage dispatch in Lexington, Richland, Kershaw and Fairfield. Our commitment extends beyond local boundaries, reaching out to assist nationally in the wake of major disasters.
A Legacy of Trust and Excellence
Our reputation is built on a foundation of trust and unparalleled service quality. This is evidenced by our BBB A+ accreditation, A rating on Angie’s List, and the overwhelming number of positive reviews from our clients. With over 160 five-star reviews on Google, our client testimonials speak volumes of our dedication to excellence. Our consecutive wins as a Thumbtack Top Pro Award recipient for three years are a testament to our unwavering commitment to superior service.
Innovative Approach to Restoration
At Kingsley Restoration, we believe in staying ahead of the curve. We employ the latest and most advanced restoration protocols and technology in our industry. This commitment to innovation not only improves the efficiency of our services but also ensures that our methods are safe, reliable, and yield the best results for our clients.
Drying Over Demolition: A Pioneering Method
One of our core specialties in water damage restoration is our focus on drying over demolition. This approach is not just innovative but also cost-effective and time-saving. By prioritizing drying methods, we significantly reduce the need for extensive demolition and reconstruction, which in turn minimizes downtime and the overall cost of insurance claims. This approach aligns with the latest IICRC standards, ensuring that our methods are not only effective but also adhere to industry best practices.
Clean Guarantee
We prioritize not just the restoration but also the cleanliness and safety of your environment following water damage or fire and smoke incidents. Our commitment to health and cleanliness is unwavering, and we ensure this through our dedicated cleaning processes.
Sanitization in Water Damage Restoration
Water damage, whether due to flooding, leaks, or other causes, can lead to the growth of harmful microbes, including mold and bacteria. To combat this, we use an all-natural botanical anti-microbial solution in our water damage restoration process. This eco-friendly approach ensures that all affected surfaces are thoroughly sanitized, reducing the risk of health hazards while being gentle on the environment. Our botanical anti-microbial is effective in eliminating a broad spectrum of microbes, providing you with a safe and clean space post-restoration.
Comprehensive Cleaning in Fire and Smoke Restoration
Fire and smoke can leave behind a trail of hazardous residues and odors. To address this, we have developed a meticulous multi-step cleaning process. This process includes:
- Soot and Residue Removal: We begin by removing soot and residue, which are byproducts of fire and can be harmful if left untreated.
- Deep Cleaning of Surfaces: All surfaces affected by fire and smoke are deep cleaned using specialized solutions that are effective in breaking down and removing stubborn particles.
- Odor Elimination: We employ advanced techniques and solutions to neutralize and eliminate odors caused by fire and smoke, ensuring your space is not just visually clean but also free from any lingering smells.
- Final Inspection and Safety Check: After the cleaning process, a thorough inspection is conducted to ensure that every corner of your property is safe, clean, and ready for reconstruction.
Comprehensive Services Tailored for You
Our range of services includes:
- Emergency Sewage Cleanup and Water Damage Restoration: Utilizing advanced techniques and equipment, we swiftly address water damage to prevent further deterioration of your property.
- Fire Restoration: We are adept at dealing with the aftermath of fire incidents, ensuring a thorough cleanup and restoration of your property.
- Mold Testing and Remediation: Our team is skilled in identifying, containing, and eliminating mold infestations, ensuring a safe and healthy environment.
- Duct Cleaning: We understand the importance of clean air ducts for your health and comfort and provide thorough cleaning services.
Insurance Claim Assistance Tailored for You
At Kingsley Water Damage Restoration, we prioritize your peace of mind during the challenging times of handling water damage. We understand that dealing with insurance claims can be overwhelming, which is why we offer specialized assistance directly to homeowners and business owners. Our approach is straightforward and transparent – we work directly on your behalf and handle billing with the insurance company, ensuring a seamless process.
Our collaboration with all insurance companies is built on a foundation of trust and expertise. We ensure there are no unexpected bills for you, even in cases of disputes with insurance providers. Our use of industry-standard estimating software, which is also used by most insurance companies, guarantees fair and accurate pricing. This software evaluates the extent of the work done, eliminating any uncertainties about the costs involved.
When you contact Kingsley Water Damage Restoration, you’re not just getting restoration services; you’re gaining a partner who will guide you through the intricacies of insurance claims. Reach out to us first, and let us navigate the complexities of insurance claims for you, making the process as stress-free as possible.
Your Safety, Our Priority
The safety and satisfaction of our clients are our utmost priorities. We are not just restoring properties; we’re restoring lives, peace of mind, and normalcy. When you choose Kingsley Water Damage Restoration, you’re choosing a partner who values your safety and well-being above all.
Water Damage Restoration Services Columbia SC
If water damage isn’t promptly addressed, it can lead to serious issues like wood decay, mold proliferation, and other related complications. Alarmingly, mold can begin to manifest in your home within just 24 hours of water exposure. To avert these potential damages, our skilled team of South Carolina water damage experts will rapidly respond to your call, arriving at your doorstep fully equipped with the latest tools, cutting-edge equipment, and high-quality cleaning materials. This ensures that we are prepared to effectively and efficiently tackle the water damage, safeguarding your property from further harm.
Common Causes Of Water Damage
Water damage can stem from a variety of sources, and understanding these common triggers is key to preventing potential damage.
Regardless of what leads to water damage, swift action is crucial to limit its impact. Our team of water damage restoration experts in Lexington & Columbia is dedicated to providing a rapid response to your needs. They will work tirelessly to ensure your home is meticulously restored to its pre-damage state.
Some of the most common causes include:
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Best Water & Fire Restoration Service Company in Columbia, SC
At Kingsley Restoration, we understand the unique challenges and stress that property damage brings. It’s a rare and overwhelming experience for most, but for us, navigating these situations with insurance companies is our daily expertise. Trust our dedicated team to transform your property damage ordeal into a seamless restoration journey.
Residential Restoration in Columbia, SC:
When calamities like flooding, broken pipes, sewage backups, or basement floods strike your Columbia, SC home, our skilled specialists promptly and professionally repair and restore the damage. Our focus is not just fixing the damage, but reviving the warmth and comfort of your home, ensuring your space feels inviting once again.
Mold Remediation:
In the fight against mold, a common but hazardous intruder, Kingsley Water Damage Restoration excels with our specialized mold remediation process. We don’t just eradicate current mold growth; our approach is designed to establish conditions that discourage future mold occurrences. Discover why we’re lauded as Columbia’s premier choice for mold remediation, safeguarding both your health and property.
Fire Restoration:
Fire damage can be devastating, but our comprehensive fire restoration services are here to help. We meticulously work to make your space safe and livable, restoring it to its pre-fire condition or better. Trust Columbia’s foremost fire restoration experts at Kingsley to meticulously rehabilitate your property after a fire incident.
Storm Damage Repair:
South Carolina’s weather can be unpredictable, bringing storms that cause varying degrees of property damage. Our storm damage restoration services are tailored to tackle everything from minor impairments to significant structural repairs. As a leading storm damage restoration company in the region, we’re committed to helping you rebuild and recover swiftly and efficiently.
Commercial Property Restoration:
For commercial entities across South Carolina, any form of property damage, be it minor cosmetic flaws or major structural issues, can significantly disrupt business operations. Kingsley Water Damage Restoration specializes in restoring commercial properties, ensuring minimal downtime for your business and a swift return to normalcy.
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In South Carolina, small businesses are not mandated to have workmen’s compensation coverage. This can leave property owners vulnerable if a contractor is injured while working on their property. At Kingsley, we prioritize your protection and peace of mind. That’s why, even though it’s not required by law, we carry workmen’s compensation insurance. This ensures that if an unfortunate incident occurs during our work on your property, you are not held liable.
In addition to workmen’s compensation, we also carry several other insurance policies, including pollution (mold) liability insurance. It’s important to note that general liability insurance does not cover mold-related issues. Mold remediation can be complex and requires specialized handling, which is covered under pollution liability insurance. This coverage is crucial given the potential health risks and property damage mold can cause.
When you request a quote from us, we strongly recommend that you also ask for proof of our pollution (mold) liability and workmen’s compensation, along with our general liability insurance. We believe in transparency and are happy to provide these documents for your assurance.
If you find our estimate to be higher than others, it could be because other companies may have overlooked certain aspects of the job or might not carry the comprehensive insurance coverage that we do. While it might be tempting to choose a lower bid, the lack of adequate insurance can result in significant risks and costs down the line.
Affordable Rates
At Our Disaster Restoration Firm, we streamline the restoration process by using the same estimating software as insurance companies. This approach ensures a more efficient and transparent billing process, reducing the complexity and potential disputes often associated with insurance claims.
The software we use pre-determines pricing based on industry standards. When we assess the area that requires restoration work, we input the square footage and other relevant details into the software. It then calculates the cost based on these parameters. This method not only ensures fair and consistent pricing but also aligns our estimates closely with what insurance companies expect, significantly reducing the need for lengthy negotiations.
By aligning our estimating process with insurance standards, we help expedite the claims process, making it smoother for you. This system allows us to focus on what we do best – restoring your property efficiently and effectively using our expertise in water damage restoration, particularly our specialized approach of drying over demolition, which is less intrusive and more cost-effective.
Honest
We believe in honesty and integrity when interacting with our customers. We avoid using scare tactics to win jobs, instead choosing to provide straightforward, factual information to help you make informed decisions.
One important piece of information we share is about mold testing. While mold testing can be a useful tool, it’s crucial to understand that it isn’t foolproof. There are limitations to what these tests can reveal, and they should not be the sole factor in decision-making regarding mold remediation.
Equally important is the understanding that both active and inactive mold can pose risks. Unlike asbestos, which may not pose immediate risks if undisturbed, the presence of mold – whether dead or alive – can still be harmful. This is because the allergens and irritants in mold spores can affect indoor air quality and potentially cause health problems.
Therefore, the primary goal in mold remediation is not just to kill the mold but to remove it entirely from the affected area. Our approach focuses on thorough remediation, following the latest industry standards and practices to ensure effective mold removal. We use methods that address the root cause of mold growth, preventing recurrence and ensuring a healthier environment in your property.
Fire Restoration and Cleaning at Kingsley Restoration
Your Trusted Partner in Fire Damage Recovery
We extend our expertise to the critical area of fire restoration and cleaning. With an office in Columbia and warehouse in Lexington County we provide specialized services to address the unique challenges of fire damage, ensuring a comprehensive recovery process for your property.
Tailored Fire Restoration Services
Understanding the complexities of fire damage, we offer a range of services to ensure every aspect of your property is cared for:
- Smoke and Soot Removal: Utilizing advanced techniques, we meticulously remove smoke and soot residues, ensuring your property is thoroughly cleaned and deodorized.
- Cleaning and Sanitization: Our team employs IICRC-recommended methods to clean and sanitize affected areas, restoring the safety and hygiene of your property.
- Property and Content Cleaning: We focus on cleaning and restoring the affected areas of your property, ensuring a thorough recovery from fire damage.
Mold Removal & Testing
We prioritize honesty and adherence to industry standards in our mold remediation services. Understanding the nuances of mold issues is crucial for homeowners and businesses alike.
Mold Testing: Not Always Necessary Contrary to what some may assert, mold testing is often an unnecessary step. Authoritative entities like the CDC and other governmental agencies typically do not endorse routine mold testing. Their recommendation is straightforward: prompt removal of visible mold. Be wary of contractors who might persuade you into superfluous services.
Regulations and Expertise in Mold Remediation It’s important to recognize that mold remediation is not regulated by either the federal government or the state of South Carolina. This unregulated environment means any company can easily obtain an online certification and claim expertise. However, genuine proficiency in mold remediation requires stringent adherence to the IICRC S520 guidelines, a benchmark for quality and safety in the industry.
Why Choose Kingsley Water Damage Restoration Our mold removal process always incorporates specialized equipment, such as HEPA air scrubbers and vacuums, to ensure thorough and safe mold remediation. We encourage our clients to be vigilant and ask pertinent questions when selecting a contractor. Not all water damage repair companies offer the same level of expertise or commitment to quality.
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REVIEWS
What Our Customers Say
Brittany Bowers
2022-09-27
I couldn’t be happier with this company. The guys who came out were very professional, took their time, and genuinely cared about helping me. Thank you both so much, and will be recommending to anyone who can benefit from your services.
Debbie Jarratt
2022-08-11
I can’t say enough about this company. They were amazing. I loved their work ethic. Teddy, Chris and Bradley were taught well and Mike was certainly a good example. They were efficient, thorough and very polite. I would recommend them to anyone dealing with water damage.
Susan Mcgee
2022-05-18
Van, Teddy and Brian were amazing. Came home to a house that had been pouring water for 3 days. Called the service and they were there in an hour and 15 minutes. They had all the water removed in less than 2 hours and started the drying process on a Sunday night!! They came Monday and started demolition. I was amazed at how quickly they were able to get everything up. These guys are the absolute best!! Very professional, courteous, sympathetic, punctual, and most of all VERY hard working. I couldn’t be more pleased with a company!! Highly recommend their service!!
owen watts
2022-04-29
I called Kingsley around 6:30am upon waking up to a flooded bathroom and by 9:00am they were here with a full crew to tear out damaged areas and set up drying equipment. Van, Brian and Teddy were very friendly, punctual and communicative throughout the entire process. I would recommend Kingsley without hesitation.
Marty C.
2022-04-23
Not all superheros wear capes. We were in Alabama on vacation when I received a ring doorbell notification on my phone. Our water company came by to let us know approximately 25,000 gallons of water was reportedly used at our address and shut off our water. We called Mike and his team and they were there in less than an hour. When we arrived home nine hours later they had already removed the excess water, removed the flooring, and had thier equipment set up to completely dry everything. We lost most of our possessions downstairs, but gained trust and confidence in a company which is rare these days. Thank you Mike and your team for making a stressful situation a little easier to handle. Thank you Mike, Brian, Van, and Teddy for an outstanding experience!
HOW IT WORKS
The process of water damage restoration is often misunderstood, but Kingsley Water Damage Restoration in Columbia, SC, offers a comprehensive approach to manage and remediate such situations effectively. Here’s an outline of our process and answers to common questions:
Understanding the Category of Water in Water Damage Restoration
When facing water damage, the mitigation process is significantly influenced by the water’s category. Our approach is tailored to address the specific category of water involved in each case. Here’s how the category of water impacts the mitigation process:
Category 1: Clean Water
- Origin: This category includes water from sanitary sources like faucets, toilet tanks, drinking fountains, etc.
- Mitigation Protocol:
- Safety: Generally safe for humans, reducing the need for protective gear.
- Extraction: Efficient water extraction using pumps and vacuums.
- Drying: Air movers and dehumidifiers are deployed to dry the area quickly.
- Restoration: Minimal risk of contaminants allows for a straightforward restoration process.
Category 2: Gray Water
- Origin: This water contains significant contamination and can cause discomfort or illness. Sources include dishwasher or washing machine overflow, toilet overflow with urine, etc.
- Mitigation Protocol:
- Safety Precautions: Protective gear is necessary due to potential contaminants.
- Intensive Cleaning: More thorough cleaning and sanitizing are required.
- Moisture Detection: Advanced moisture detection tools are used to ensure complete drying.
- Restoration: Some materials might need replacement due to potential contamination.
Category 3: Black Water
- Origin: Highly contaminated, this category includes water from sewer backup, flooding from rivers or streams, toilet overflow with feces, etc.
- Mitigation Protocol:
- Health and Safety: Highest level of protective gear is used to safeguard against harmful agents.
- Contaminant Removal: Aggressive cleaning with EPA-approved antimicrobial treatments.
- Extensive Drying and Ventilation: Extensive use of dehumidifiers, air movers, and ventilation.
- Material Disposal: Often, porous materials like carpets and drywall need to be safely disposed of.
Water Damage Restoration Process
- Initial Mitigation: Before reconstruction can begin, it’s essential to mitigate the damage. Our team specializes in the crucial first steps of demolition, drying, and sanitizing your home. This step is vital to prevent further damage, like structural weakening or mold growth.
- 24-Hour Emergency Services: We provide around-the-clock emergency services to address water damage promptly, reducing the risk of secondary damage.
- Proven Restoration Process: Our process is designed to handle various emergencies, from attic pipe bursts to sewage backups. Our certified technicians are equipped to handle all scenarios with professionalism and expertise.
Common Questions About Water Damage Restoration in South Carolina
- Cost and Responsibility:
- Homeowners: Most homeowners insurance policies cover emergency water damage. The insurance typically covers the mitigation and restoration costs.
- Tenants: Tenant insurance might not cover water damage, so it’s crucial to check individual policies.
- Estimation: Providing an exact upfront cost is challenging due to varying factors like drying time and material damage extent. However, we work closely with insurance companies, using the same estimating software, which generally aligns our costs with insurance expectations.
- Mold Concerns:
- Immediate mold growth after a water emergency is unlikely but not impossible. Rapid water removal and drying are key to preventing mold. We can also assist with mold testing and duct cleaning if needed.
- Insurance Coverage:
- Sudden water discharge incidents are commonly covered by homeowner’s insurance. We accept various insurance providers and work closely with them to ensure a smooth claims process.
Our Commitment
At our Restoration Company, our focus is on efficiently halting the spread of water damage, utilizing our expertise to restore your home safely and effectively. Understanding that each situation is unique, we adapt our approach to meet your specific needs while working transparently with insurance providers to streamline the restoration process.