Reviews for Kingsley Water Damage & Fire Cleanup

From the moment I called Kingsley Water Damage, I felt better about my water heater busting. Kendria, who answered my call, walked me through the whole process; including how I should file with my insurance. And Dante was in constant communication with me once they started the work on my house. They have impeccable customer service. By the end of the whole process, we were all on a first name basis. The company who had to do my renovations spoke very highly of the work that Kingsley completed. I knew that I had made the right choice. Thank you Kingsley!

This business is nice,respectful, and very professional. Dante and Kendra helped answer all my questions and were very polite and patient. Great business. Highly recommend.

Angel and Armando have helped us twice with two different issues. 1st they cleaned out our air ducts and then came back a month later for mold remediation in our crawl space under our house. They were efficient, very knowledgeable and now I have peace of mind knowing they took care of the problem. They were super pleasant to work with and we will be using Kingsley for any future issues we have.

Angel, Dante, Kendria, Armando, and Jeanne were all really nice and helpful during a stressful time. Angel, Kendria, and Dante took the time to patiently answer my questions, which made the experience so much better.

A big thank you to Kingsley Restoration for helping my family through a tough time. After an unfortunate issue with our washing machine, we had water pouring out all over the up and downstairs of our home. I was so upset when I called in, but Kendria was such a calming voice and so helpful. She had Angel, Teddy, and Jojo out to our home before we knew it, and they got right to work. They were very respectful of our property and took care in moving our furniture and packing up some things that needed to get out of the way. Dante came out the next day and walked through everything with me and my husband. Jeanne contacted me daily to let me know what time someone would be out to check on the fans and always asked how I was doing. I am so thankful for the Kingsley team. They take customer service to another level.

After experiencing another company doing an incomplete and shoddy job I was relieved to meet Dante and have him give a second opinion. He tested, and found areas that had been missed, and advised me on my next steps. Professional as well as personable -all the way.

I highly recommend Kingsley Restoration! Matt was an incredible help in getting everything organized and walking me through the entire process. He made sure I understood every step and ensured everything went smoothly. Angel and his team did an excellent job handling the water leak damage that started in my bathroom. They were professional, friendly, and attentive to every detail. I truly appreciate their care and effort in resolving the issue. I would definitely trust them again if I ever have another problem. Great service all around!

We had an issue with flooding in our bathroom. JoJo and Armando showed up within 2 hours of calling and immediately got to work. They were very pleasant and were able to start the drying process quickly. JoJo came out again on a Saturday morning to verify everything was going as planned. JoJo returned yet again with Dante to give a final look over and make sure everything was completely dry before putting down a spray to prevent any mold from growing. I hope I never have a need for this type of service again, but if I do I will feel better knowing I can call Kingsley.

Outstanding service and results. After having a pipe burst in my home I dreaded going through the remediation and subsequent repairs. Literally Kingsley came to my rescue. Angel developed a remediation plan to expedite the process and reduce subsequent repairs. He and Armando worked diligently and expertly to complete the work. Concurrently, Jeane at the office assured details were worked out and coordinated with my insurance company. The entire process was checked and monitored by Dante. Overall they are an outstanding and effective team and very much customer oriented. I highly recommend them.

This company was a saving grace during one of every homeowners worst nightmares. From the representative, Jeanne, to JoJo & all the workers that came with him to remove everything & clean up, they were all so friendly & professional. They were thorough & reassuring during such a stressful time, I honestly can’t say enough good things about them & all their hard work today! I called this morning at 10:47 & they were there in an hour & got right to work. THANK YOU SO MUCH KINGSLEY WATER DAMAGE & STAFF!! 🙏🏼

Amazing experience with the whole crew that came out to Charleston all the way from Columbia! They were quick, efficient, and respected our home as if it were their own. I want to especially thank Jojo, Sam, Austin, and Dante for their time and hard work. 10/10 would recommend and go back should we ever need them. 💕 …

We are so thankful for the recent work Kingsley completed in our home! From the first communication with Matt, the entire experience was professional and responsive. Dante explained the process very clearly and always made himself available to answer questions and check in on a regular basis. Angel was so awesome to work with! He managed his team well, always gave me a heads up to when we should expect them and when they were done for the day, and he provided regular updates on progress of the mitigation. And finally, Armando was fantastic. I really appreciated how he cleaned up all the materials each day. Our home may have been under renovation from the water damage, but he made sure it was as tidy as possible. Thank you to each and everyone of the team members for being a class act!

Unfortunately we had to call this company out on Sunday afternoon. From the first lady I talked with on the phone to the last lady I talked with on the last day, this company was wonderful. They responded very quickly and very compassionately. The crew JoJo,Teddy, Sam and Austin were all amazing. Definitely need a raise for their customer service, skills and compassion toward our family. So hard to find anybody to do a good job in a timely fashion anymore but these guys did an excellent job. I would definitely recommend this company for any water damage issues. Thanks so very much to everyone I talked with or dealt with from the company.

So, during the cold snap in January my son was in the process of moving to his new house in Irmo. When he went to check on his old house a pipe had busted. His house was completely flooded 1 to 2 inches throughout the house, a complete disaster. This was a Sunday evening, around 6. Thankfully Matt Hall (with Kingsley) was on my speed dial (we are friends through the Chamber). 45 minutes later his crew was in the house and by 9:00 that night they had already tore up half of the flooring. Kingsley Water Damage were fast, professional and extremely skillful! Highly recommended!

Angel and the rest of the guys from Kingsley Water Damage did a great job on the dryout of my rental property. Showed up on time and had great communication throughout the process. Highly recommend..

Called them on the worse day of my life came home to a flooded house at 7pm Angel and Armando made it to my house within the hour and got to work removing the water and explaining step by step showing me the pictures and explaining to me what the moisture readings mean if I could give them 10 stars I would

We had Angel and Armando and his crew out to our house after we moved in and the upstairs smelled musty. I was concerned there was mold and Angel came out and inspected. They cleaned out our whole HVAC system upstairs. Very professional, easy to speak with about my concerns. We are already in contact to clean out our HVAC downstairs next!

Fantastic service. They set up the initial appointment quickly. Professional service throughout. Angel and Armando take pride in their work. They got it done quickly (teamwork), left things clean and kept me informed on the next steps. Six stars if I could.

Armando and Angel were great did everything to Satisfactory. Checked on the job everyday made sure everything was up to par. 10/10

I can't say enough great things about Kingsley Water Damage Restoration! When my property was unexpectedly flooded due to water coming from next door, their team responded immediately. They were incredibly professional, skillful, and efficient, ensuring that the damage was kept to an absolute minimum. From start to finish, they handled everything with expertise and care, explaining each step of the process and making a stressful situation much easier to manage. Their quick action saved me from what could have been a much bigger disaster. If you ever need water damage restoration, look no further—Kingsley is the best in the business! Highly recommend!

1/13/2025 Jojo and Teddy are wonderful!! Extremely professional and personable. Any questions I had they answered very thoroughly and politely. If I ever have any questions or need anybody, they are definitely the company that I will call!!! 1/15/2025 Jojo Came back to pick up the air cleaning machines they had left here running for the last couple of days.. My house smells completely different! Then I spoke with Dante on the phone call while Jojo was here and he gave me all kinds of wonderful information to prevent future any issues and also sent me information on the type of air purifier that I can run in my house on a daily basis! He also gave me his phone number in case I have any questions! I’ve never had this kind of amazing service before.

When our dishwasher decided to break on us, leaving water seeping in between our flooring and subfloor, I ran to Google to find a restoration company. Kingsley had amazing reviews so I immediately called and spoke to Dante. He was very kind and professional and made me feel better about a not so great situation. We had Jojo and Teddy come out, and made the drive to Summerville to help take care of us. They were both great, and made me feel at ease. They even showed and explained to my son what all they were doing and how it worked. Very personable, hardworking, kind people!

Amazing and TIMELY service. Since the company works directly with insurance I feel the process was much easier. They actually care about their customers and I could tell through the service, the great communication, and consistent updates. Angel was amazing!

I cannot recommend Kingsley enough. We contacted them for water damage and mold remediation in our crawl space. Angel and Armando responded quickly. They kept us informed every step of the way of what was needed. They made the remediation process effortless on us. The damage was repaired quickly and efficiently. We were very pleased to work with Kingsley.