Reviews for Kingsley Water Damage & Fire Cleanup

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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  • Hayden S.
    Chapin, SC
    Reviewed on February 9th, 2025

    We had Angel and Armando and his crew out to our house after we moved in and the upstairs smelled musty. I was concerned there was mold and Angel came out and inspected. They cleaned out our whole HVAC system upstairs. Very professional, easy to speak with about my concerns. We are already in contact to clean out our HVAC downstairs next!

  • Gail W.
    Columbia , SC
    Reviewed on February 4th, 2025

    Fantastic service. They set up the initial appointment quickly. Professional service throughout. Angel and Armando take pride in their work. They got it done quickly (teamwork), left things clean and kept me informed on the next steps. Six stars if I could.

  • Bj J.
    Elgin, SC
    Reviewed on February 3rd, 2025

    Armando and Angel were great did everything to Satisfactory. Checked on the job everyday made sure everything was up to par. 10/10

  • Patrick L.
    Columbia , SC
    Reviewed on February 2nd, 2025

    I can't say enough great things about Kingsley Water Damage Restoration! When my property was unexpectedly flooded due to water coming from next door, their team responded immediately. They were incredibly professional, skillful, and efficient, ensuring that the damage was kept to an absolute minimum.

    From start to finish, they handled everything with expertise and care, explaining each step of the process and making a stressful situation much easier to manage. Their quick action saved me from what could have been a much bigger disaster. If you ever need water damage restoration, look no further—Kingsley is the best in the business! Highly recommend!

  • Debbie A.
    Florence, SC
    Reviewed on January 17th, 2025

    1/13/2025 Jojo and Teddy are wonderful!! Extremely professional and personable. Any questions I had they answered very thoroughly and politely. If I ever have any questions or need anybody, they are definitely the company that I will call!!!
    1/15/2025 Jojo Came back to pick up the air cleaning machines they had left here running for the last couple of days.. My house smells completely different! Then I spoke with Dante on the phone call while Jojo was here and he gave me all kinds of wonderful information to prevent future any issues and also sent me information on the type of air purifier that I can run in my house on a daily basis! He also gave me his phone number in case I have any questions! I’ve never had this kind of amazing service before.

  • Danielle L.
    Ridgeville, SC
    Reviewed on January 12th, 2025

    When our dishwasher decided to break on us, leaving water seeping in between our flooring and subfloor, I ran to Google to find a restoration company. Kingsley had amazing reviews so I immediately called and spoke to Dante. He was very kind and professional and made me feel better about a not so great situation. We had Jojo and Teddy come out, and made the drive to Summerville to help take care of us. They were both great, and made me feel at ease. They even showed and explained to my son what all they were doing and how it worked. Very personable, hardworking, kind people!

  • Tawana M.
    Columbia, SC
    Reviewed on January 6th, 2025

    Amazing and TIMELY service. Since the company works directly with insurance I feel the process was much easier. They actually care about their customers and I could tell through the service, the great communication, and consistent updates. Angel was amazing!

  • Justin F.
    Chapin, SC
    Reviewed on January 6th, 2025

    I cannot recommend Kingsley enough. We contacted them for water damage and mold remediation in our crawl space. Angel and Armando responded quickly. They kept us informed every step of the way of what was needed. They made the remediation process effortless on us. The damage was repaired quickly and efficiently. We were very pleased to work with Kingsley.

  • Brandon B.
    Columbia , SC
    Reviewed on January 3rd, 2025

    JoJo and Teddy came out to my house the day I called. Took them less than 30 minutes to arrive and they had everything set up to start drying the water damage. They gave me peace of mind and reassurance that everything would be okay! Very professional, productive and nice guys. Would recommend Kingsley to anyone looking for any restoration work. I know I'll never call another company but them!

  • Gregory L.
    Columbia , SC
    Reviewed on December 24th, 2024

    Workers Osirus and Teddy were professional, quick, and friendly. Thankful to deal with pleasant people during a stressful situation so close to the holidays. Definitely recommend Kingsley Mitigation to help with an emergency you may encounter!

  • Tyler L.
    Chapin, SC
    Reviewed on December 16th, 2024

    I can’t recommend Kingsley Water Damage Services enough! From the moment Joey, Teddy, and Cyrus arrived, they were professional, knowledgeable, and incredibly efficient. They assessed the damage quickly, explained the process clearly, and got to work without wasting any time.

    Their attention to detail and commitment to doing the job right were truly impressive. They kept us updated every step of the way and ensured everything was cleaned up and restored better than I expected.

    If you’re dealing with water damage, do yourself a favor and call Kingsley. Joey, Teddy, and Cyrus were an amazing team, and I couldn’t be happier with their service!

  • Cameron M.
    Irmo, SC
    Reviewed on December 11th, 2024

    Matt Hall and the entire Kingsley staff are unmatched when it comes to quality of service and satisfaction! They’re my go to recommendation for any restoration needs. Don’t hesitate to give them a call.

  • CuracaoGolfer
    Cassatt, SC
    Reviewed on December 4th, 2024

    Absolutely phenomenal! Upon discovering about 1/4 inch of standing water in our guest bathroom (my 3yr old decided to continually flush a clogged toilet) I called Kingsley. I spoke with Dante at 7pm on a Monday night, and by 8:15, Angel was at my house and assessing the damage. He took moisture readings and removed some laminate flooring from the worst area and set up equipment to begin the drying process. The next day Angel and a coworker returned to check on the progress. Unfortunately, there was still moisture present in the baseboards, and the water had gone under the sill and into our adjoining office. After more demo and several more fans were added to the area, we were set for 2 days or drying.
    Overall, a fantastic experience from start to finish. Everyone involved was professional, thorough, and very polite.

  • Emilio G.
    Lexington, SC
    Reviewed on December 4th, 2024

    Kingsley Restoration was a life saver! They answered the phone on Black Friday and sent a team to take care of our water damaged floor an hour later. Angel and Armando were total professionals who explained everything to us before hand. This is the way customers want to be treated and I will highly recommend Kingsley without hesitation.

  • Heather D.
    Elgin, SC
    Reviewed on November 25th, 2024

    These are some of the kindest people! JoJo did such a good job at my home. He's kind, and he explained everything to me so I was in the loop. Teddy and JoJo both just really came in and took care of everything that had to be done. They were so thorough, and cleaned up everything so nicely. Even Jeanne from the front desk is amazing. :) They are really a wonderful company, and they all seem to really care.

  • TheHeatherusc
    Eastover, SC
    Reviewed on November 23rd, 2024

    Angel and Armando were fast and professional! I had an upstairs toilet overflow and damage 3 bedrooms and 2 bathrooms. They were out the next day and quickly removed the damaged material and had fans and dehumidifiers in there to start the drying process. They also worked with my insurance to get all the necessary photos and invoices! 10/10 recommended this company, a breeze to work with!

  • Olivia W.
    Winnsboro, SC
    Reviewed on November 22nd, 2024

    I couldn't have had a more pleasant experience working with KWDR. The entire team was very professional. Jojo, Teddy, Osirus, and Dante were friendly, efficient, and an absolute pleasure to work with. They really do a fantastic job and make sure you're aware of the work they're doinge very step of the way. If you need restoration services, KWDR is the best!

  • Ray W.
    Pontiac, SC
    Reviewed on November 20th, 2024

    We are very pleased with Kingsley, they did a wonderful job in a timely manner. Special thanks to Matt Hall and his crew.

  • Melisa
    Pelion, SC
    Reviewed on November 10th, 2024

    Kingsley Restoration did an excellent job restoring our shed after it flooded and resulted in mold. Kingsley was recommended to us and they did not disappoint. They are very knowledgeable, kind, timely, and communicates very well. Most importantly Jeanne has the best personality and she truly cares and follows up as she promises. This was our first time dealing with mold and we had tried everything before contacting Kingsley including bleach which did not work. Kingsley Restoration are pros with mold damage and we highly recommend them. There price is reasonable and the equipment they use eliminates the mold 100%. Their team has great customer service and it included Jeanne, JoJo, Angel, Kendria, and Dante! Fantastic Job to the entire team! No complaints at all! And we highly recommend them to anyone in Columbia and surrounding areas. You will not be disappointed at all.

  • Paul H.
    Kershaw, SC
    Reviewed on November 9th, 2024

    I would like to note that kingsley services were very helpful in my situation. During hurricane helene the lower level of my home was flooded after a recent purchase. Matt showed up and personally offered his own shop vac to help contain the water coming through a leak in the foundation. Though himself and his team were handling situations in regard to assisting many others dealing with this disaster, they made time to assist me. He also took time for follow up calls as with genuine concern about my family progress in repair procedings. Just wanted to say thank you.

  • Kxaizo C.
    Rion, SC
    Reviewed on November 6th, 2024

    JoJo & Teddy were fantastic! I love this company!

  • The Hip-Hop H.
    Winnsboro, SC
    Reviewed on November 6th, 2024

    JoJo & Teddy were super professional & prompt! I highly recommend!

  • Velencia
    Lake Carolina, SC
    Reviewed on November 6th, 2024

    This company offers SUPERIOR SERVICE!

    I had a water pipe burst behind my shower wall and from the very moment that I called they were all about helping me solve my problem. I happened to call just moments before closing and didn't get an answer but, unexpectedly, within 5 minutes of my call the lovely Kendria called me back. Shock was all I felt but from that moment on everyone I came into contact with did everything to help me. From Mrs. Jeanne and Mrs. Kendria answer my numerous phone calls and emails always setting my mind at ease. Mr. Dante and Mr. Angel inspecting everything and helping me find and resolve issues that they weren't obligated to do,like find a plumber after I had called 5 prior to calling them. This most certainly helped speed up my restoration process. Also my super heros Mr. Joseph aka (Jojo) and Mr. Teddy taking care of the demolition and cleanup while tredding those dangerously soft spots on the floors and bravely going into that dark and wet crawlspace. I can't tell you how grateful I am that they were helping me. Mr. Joseph and Mr. Teddy even went so far as to come back after my circuit breaker tripped after hours on a Friday when they had just left 15 minutes prior. Everyone made this catastrophe at my home feel like just a common simple fix. While having such great professionals like this, problems like this can't be anything other than simple. They all are MVP's in my book. Thank you all for everything! 🙏🏽 ❤️ I appreciate you Kendria, Jeanne, Donte, Angel, Jo jo and Teddy! You all are wonderful!

  • Dee M.
    Gaston, SC
    Reviewed on November 5th, 2024

    Teddy and JoJo
    Very professional and honest
    Treats you like it is their home
    We love their work would absolutely recommend them no job too much

  • Johnny W.
    Columbia , SC
    Reviewed on November 5th, 2024

    I would recommend this company to anyone. My experience working with Jojo was nothing short of amazing. He kept me informed and engaged throughout the whole process. Extremely knowledgeable. Thank you so much for the work and the experience Jojo.

5.00 out of 5 ( 439 Reviews )