Job completed for Floor and water damage in Hilton Head Island

Completion date: November 4, 2025

Location: Hilton Head Island, SC

Why did the customer contact us?

A property in Hilton Head Island, SC, recently experienced a severe water intrusion incident originating from a compromised supply line within a wall cavity. This event resulted in significant saturation of structural materials, including hardwood flooring and sub-surface framing, initiating a high-risk environment for secondary damage and elevated microbial proliferation (mold). Rapid, IICRC-compliant water mitigation was immediately mandated to prevent permanent structural degradation.

Solutions provided:

Kingsley Water Damage and Fire Clean Up mobilized our 24/7 team to address this complex structural drying challenge. Our process involved non-destructive moisture mapping using thermal imaging and hygrometers to delineate the full extent of saturation. We deployed specialized drying protocols, utilizing LGR (Low-Grain Refrigerant) dehumidifiers and positive pressure systems (including floor drying mats) for targeted moisture removal from dense materials like hardwood. As an independent firm, we meticulously documented all drying metrics and protocols to guarantee that the homeowner's insurance claim fully covered the technical scope of work, ensuring the Hilton Head Island property was efficiently returned to safe, pre-loss moisture content levels.

Team members on this project:

Dante Danieli