Reviews for Kingsley Water Damage & Fire Cleanup

• Reviewed By: Natalie C.
• Location: Mount Pleasant, SC
• February 4th, 2026
• This review was copy/pasted from:
  
• Original Review Link: https://maps.app.goo.gl/xSsjM1RnnfXGpRWX6 Link to Original Review Posted on Google

• Comment: We highly recommend working with Kingsley Water Damage and Fire Cleanup. We had flooding water damage that was continuing to get worse even after the water was turned off. The damage was upstairs and causing the flooring/downstairs ceiling beneath to fall through increasingly as time passed and the water soaked through more. Not initially realizing Kingsley served the Florence area, we called two local Florence companies who list local phone numbers. However, after waiting hours for callbacks that never materialized, we realized through further communication that their phone numbers only connected us to corporate offices. The answering service workers at those offices simply put in email notices to the local branches that probably wouldn't even be seen by their local workers until Monday. Our damage happened on a Friday night. We were falsely given the impression by those two other companies, which claim they're available 24/7, that they would call us back soon and help us begin the remediation process. Waiting for them until Monday would have meant much more damage and mold spreading throughout our house. Working with Kingsley was a completely different and wonderful experience. We received a callback within just a few minutes after sending them a message about our ordeal. Angel then immediately set out driving from Columbia and arrived to start our remediation process within two just hours. He and Teddy worked diligently and efficiently to get our problem under control and stop further damage from happening. The pack-out team also did a wonderful job. They took great care when taking out items in the affected rooms and securing them in a storage unit for safe keeping until repairs are complete. They worked so quickly, efficiently, and quietly that we hardly could tell they were even here. Dante and Erick from the Florence office did outstanding work as well. They consistently checked in to make sure all needed remediation work was completed as needed, and it was finished in a very timely, professional manner. Dante also helped us make sure there was no mold with which to contend after the flooding. If you're looking for a company that provides excellent, timely service for water damage and/or fire cleanup needs, don't waste your time calling other companies, and call Kingsley. It's truly no wonder they have over three hundred five-star reviews!
• Overall Rating