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About Kingsley Water Damage Restoration

Our Commitment to You

At Kingsley Water Damage Restoration, we are not just a company; we are a dedicated team committed to safeguarding your property and well-being. Located in the heart of South Carolina, our mission is to provide unparalleled water damage restoration, mold remediation, and fire damage services to homeowners and businesses throughout the Midlands region, including ColumbiaWest Columbia, and Lexington. With almost ten years of excellence, a fleet of state-of-the-art equipment, and a 24/7 emergency response, we are always ready to respond when disaster strikes.

Our Core Values
Customer Focused:

We believe in putting you first. From the moment you contact us, your peace of mind, safety, and satisfaction are our top priorities. We work for you, not the insurance company, ensuring that your needs and concerns are addressed with the utmost care and professionalism.

Excellence:

Excellence is at the heart of everything we do. Our team of IICRC-trained and certified specialists are skilled in the latest restoration techniques, ensuring that every job is done to the highest standards. We're proud of our A+ BBB accreditation and our consistent 5-star ratings on Google and Thumbtack.

Accountability and Integrity:

We stand by our work and our word. Honesty, transparency, and ethical conduct guide our every action. We don't just aim to meet your expectations; we strive to exceed them, delivering reliable, high-quality service you can trust.

Continuous Improvement:

The field of water damage restoration is ever-evolving, and so are we. We are committed to continuous learning and improvement, staying abreast of the latest technologies and methods to ensure that we are always providing the best service possible.

Our Story

Founded in 2015, Kingsley Water Damage Restoration has grown from a family-owned business to a leading name in water damage restoration in South Carolina. Our journey is one of resilience, innovation, and unwavering commitment to our community. We don’t just restore buildings; we restore lives and peace of mind, one project at a time.

Looking Ahead

As we continue to grow and serve more communities in South Carolina, our focus remains steadfast – to provide top-tier restoration services while upholding our core values. We look forward to being your trusted partner in restoration, today and in the future.

Contact Kingsley Water Damage Restoration for Professional Restoration Services Near You

For estimates, emergency services, or to learn more about how we can help, contact us at our Columbia office at 3031 Scotsman Rd, Ste 16, Columbia, SC 29223, or call us at 803-590-0370. We are available around the clock because we know that emergencies don’t wait – and neither do we.

Certified Water Damage Company Near You

Certified Water Damage Company

As the top Restoration Company in Columbia & Lexington, we prioritize your needs above all else. Our commitment is to you, not the insurance companies. Unlike many others in the industry, we are not part of any insurance preferred vendor lists. This independence allows us to focus solely on providing the highest quality service without any compromise.

We understand that dealing with water damage can be a stressful experience, which is why our approach is centered around offering personalized, top-tier services tailored to your unique situation. We believe in growing our business through the quality of our work rather than the quantity of jobs we take on.

Our team is well-versed in the latest IICRC standards and practices, ensuring that every aspect of the restoration process, from initial assessment to the final touches, is handled with the utmost professionalism and expertise. We specialize in drying over demolition, a method that not only saves time and reduces costs but also minimizes the disruption to your daily life.

By choosing Kingsley Water Damage Restoration, you're choosing a partner who will advocate for your best interests throughout the entire restoration process. Our goal is to restore not just your property but your peace of mind as well.

Verified State Licensed, Certified and Insured

In South Carolina, while some business insurance is mandatory, certain protections for homeowners aren't required by law. This could leave you liable if a contractor gets injured while working on your property. At Kingsley, your safety and peace of mind are paramount. That's why we go above and beyond minimum requirements by carrying comprehensive insurance coverage.

Workmen's Compensation Protects You:

Even though not legally mandated, we carry workmen's compensation insurance. This ensures that if an unfortunate accident happens on your property during a project, you won't be held financially responsible for the contractor's medical expenses or lost wages.

Pollution Liability Insurance for Mold Concerns:

We understand that general liability insurance doesn't cover mold-related issues. Mold remediation is a specialized field requiring specific handling, which is why we carry pollution liability insurance. This coverage is crucial because mold can pose significant health risks and cause extensive property damage.

Transparency Builds Trust:

When you request a quote from Kingsley, we encourage you to ask for proof of our insurance policies – workmen's compensation, pollution (mold) liability, and general liability. We believe in transparency and are happy to provide these documents for your assurance.

Price vs. Protection:

If our quote seems higher than others, it might be because some companies may not fully consider all project aspects or may not carry the same level of comprehensive insurance as Kingsley. While a lower initial price might be tempting, skimping on insurance can lead to significant financial risks and unexpected costs down the road.

By choosing Kingsley, you're choosing a company that prioritizes your safety and protects you from unforeseen circumstances. We believe in complete transparency and comprehensive coverage, giving you peace of mind throughout your project.

Affordable Rates

At Our Disaster Restoration Firm, we streamline the restoration process by using the same estimating software as insurance companies. This approach ensures a more efficient and transparent billing process, reducing the complexity and potential disputes often associated with insurance claims.

The software we use pre-determines pricing based on industry standards. When we assess the area that requires restoration work, we input the square footage and other relevant details into the software. It then calculates the cost based on these parameters. This method not only ensures fair and consistent pricing but also aligns our estimates closely with what insurance companies expect, significantly reducing the need for lengthy negotiations.

By aligning our estimating process with insurance standards, we help expedite the claims process, making it smoother for you. This system allows us to focus on what we do best – restoring your property efficiently and effectively using our expertise in water damage restoration, particularly our specialized approach of drying over demolition, which is less intrusive and more cost-effective.

Honest

We believe in honesty and integrity when interacting with our customers. We avoid using scare tactics to win jobs, instead choosing to provide straightforward, factual information to help you make informed decisions.

One important piece of information we share is about mold testing. While mold testing can be a useful tool, it’s crucial to understand that it isn’t foolproof. There are limitations to what these tests can reveal, and they should not be the sole factor in decision-making regarding mold remediation.

Equally important is the understanding that both active and inactive mold can pose risks. Unlike asbestos, which may not pose immediate risks if undisturbed, the presence of mold – whether dead or alive – can still be harmful. This is because the allergens and irritants in mold spores can affect indoor air quality and potentially cause health problems.

Therefore, the primary goal in mold remediation is not just to kill the mold but to remove it entirely from the affected area. Our approach focuses on thorough remediation, following the latest industry standards and practices to ensure effective mold removal. We use methods that address the root cause of mold growth, preventing recurrence and ensuring a healthier environment in your property.